Shipping FAQs

How do I get started with WOGOM?

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WOGOM - World Goods Marketplace is a cloud-based platform for local and international business entities to connect and work in symbiosis for the greater good of smooth conduct of business. The purpose is to allow them to grow and engage in growth-supporting activities by providing them with the ecosystem they need and connecting them such that they share values and benefits, lifting themselves up in the process. WOGOM unites all, be it individuals, sellers, buyers, entities, demand fulfilling agents, and other business entities using technology as a medium, helping them fulfill their business needs and objectives. It is a movement that changes the way businesses are conducted with the revolutionizing technology on board.

How do I register? Are there specific requirements to register on WOGOM?

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You can register with your mobile number, email address and OTP. Once you type the mobile number, email address and OTP, the registration process will start. Being a B2B platform, the only requirement to register with WOGOM is that you have a registered GST number.
The registration process is completed by entering the verified Shop name, Owner Name, Address, GST and Pan Card, and bank details. On successful verification by WOGOM, you can access the services.
On registering with wogom.co, retailers have the privilege to access the platform, it renders support and assistance to view the products, place orders, and experience hassle-free and secure payment modes for the purchases.

How do I buy / trade on WOGOM?

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You can buy / sell/trade on WOGOM using website and mobile app. If you are a new buyer, you can discover selection through various modes on the website and app.
You can click the 'Add to cart' button to buy the selected product, you may add the number(quantity) of available variants or sets of the product. The product is added to your cart

I am unable to add products to the cart. Does it say MOQ / Minimum Quantity not met? What is MOQ / Minimum Quantity?

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MOQ is Minimum Order Quantity. MOQ is set by sellers and can be different for different products/listings. A buyer needs to purchase at least the mentioned MOQ to continue the trade.

Why am I getting MOV not met? What is MOV?

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MOV stands for Minimum Order Value. MOV applies on a single order per seller basis. Sellers put MOV to ensure a minimum business per order per buyer.

Payments: How do I pay for the purchase?

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You can pay by cash once the order gets delivered to you. There is a provision to purchase the products on credit however it is available on a few sellers. Please reach us at WOGOM Support to check if you can avail credit for your purchase(s).

How do I get the purchased products? Who provides courier services?

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As a buyer, you need not worry about arranging a courier or any 3rd party couriers to pick up and deliver your order. WOGOM Logistics arranges for the order to be picked up.

Who pays for the courier?

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As a buyer, you are liable to pay for the courier services. Please check the Review Order Page to get an of the logistics charges. You can also refer to the to understand the cost to courier goods between different parts of India.

When do I need to pay for the courier?

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Courier charges are required to be paid along with the payment for the order to the seller. You can check the shipping/logistics charges on the order page.

How long does it take for the courier to deliver products?

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It depends on where the seller is shipping from and what is the buyer's location. Usually, interstate deliveries take anywhere between 7-10 days while within the state can happen within a week.

Where can I see the orders I have placed?

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You can see all your orders on the 'My Orders' screen.

Can I track my delivery? How do I track the progress in order processing?

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You can track the status of your order from the My Orders page. Click on any order tosee its details.