Privacy Policy
This Privacy Policy is an electronic record in the form of an
electronic contract formed under the Information Technology Act, 2000
and the Rules made thereunder and the amended provisions pertaining to
electronic documents/records in various statutes as amended by the
Information Technology Act,2000.This Privacy Policy does not require
any physical, electronic, or digital signature.
This Privacy Policy is a legally binding document between you and
WOGOM. The terms of this privacy policy will be effective upon your
acceptance of the same (directly or indirectly in electronic form, by
clicking on the “I accept” tab or by use of the website or by other
means) and will govern the relationship between you and WOGOM for your
use of the Website (defined below).
This document is published and shall be construed in accordance with
the provisions of the Information Technology (Reasonable Security
Practices and Procedures and Sensitive Personal Data or Information)
Rules, 2011 under the Information Technology Act, 2000; which require
publishing of the privacy policy for the collection, use, storage and
transfer of sensitive personal data or information.
Please read this Privacy Policy carefully. By using the website, you
indicate that you understand, agree, and consent to this Privacy
Policy. If you do not agree with the terms of this Privacy Policy,
please do not use this website. You hereby provide your unconditional
consent or agreements to WOGOM as provided under Section 43A and
Section 72A of the Information Technology Act, 2000.
By providing us your Information or by making use of the facilities
provided by the Website, you hereby consent to the collection,
storage, processing, and transfer of any or all of your Personal
Information and Non-Personal Information by WOGOM as specified under
this Privacy Policy. You further agree that such collection, use,
storage, and transfer of your Information shall not cause any loss or
wrongful gain to you or any other person.
WOGOM Private Limited and its affiliates (individually and/ or
collectively, "WOGOM") is/areconcerned about the privacy of the data
and information of users accessing WOGOM’s website ("Website"). The
terms "We" / "Us" / "Our" individually and collectively refer to each
entity being part of the definition of WOGOM and the terms "You" /
"Your" / "Yourself" refer to the users. This Privacy Policy is a
contract between you and WOGOM, whose website you use or access or you
otherwise deal with. This Privacy Policy shall be read together with
WOGOM’s Terms of Use or other terms and condition of WOGOM.
WOGOM has provided this Privacy Policy to familiarize You with:
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The type of data or information that you share with or provide to
WOGOM and that WOGOM collects from You.
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The purpose for collection of such data or information from you.
- WOGOM’s information security practices and policies.
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WOGOM’s policy on sharing or transferring your data or information
with third parties. This Privacy Policy may be amended / updated
from time to time.Upon amending / updating the Privacy Policy, we
will accordingly amend the date above. We suggest that you regularly
check this Privacy Policy to apprise yourself of any updates. Your
continued use of Website or provision of data or information
thereafter will imply your unconditional acceptance of such updates
to this Privacy Policy.
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The "Information" (which shall also include data) provided by you to
WOGOM or collected from you by may consist of "Personal Information"
and "Non-Personal Information".
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Personal Information: “Personal Information” is Information
collected that can be used to uniquely identify or contact you.
Personal Information for the purposes of this Privacy Policy shall
include,not be limited to:
- Your user name along with Your password.
- Your name.
- Your address.
- Your telephone number.
- Your e-mail address or other contact information.
- Your date of birth.
- Your gender.
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Information regarding your transactions on the Website,
(including sales or purchase history).
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Your financial information such as bank account information or
credit card or debit card or other payment instrument details.
- Internet Protocol address.
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Any other items of ‘sensitive personal data or information' as
such term is defined under the Information Technology
(Reasonable Security Practices And Procedures And Sensitive
Personal Data Of Information) Rules, 2011 enacted under the
Information Technology Act, 2000.
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Identification code of your communication device which you use
to access the Website or otherwise deal with WOGOM.
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Any other Information that you provide during your registration
process, if any, on the Website. Such Personal Information may
be collected in various ways including during the course of you:
- registering as a user on the Website.
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availing certain services offered on the Website. Such
instances include but are not limited to making an offer for
sale, online purchase, participating in any online survey or
contest, communicating with WOGOM’s customer service by
phone, email or otherwise or posting user reviews on the
items available on the Website.
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otherwise doing business on the Website or otherwise dealing
with WOGOM. We may receive Personal information about you
from third parties, such as social media services,
commercially available sources and business partners. If you
access Website through a social media service or connect a
service on Website to a social media service, the
information we collect may include your user name associated
with that social media service, any information or content
the social media service has the right to share with us,
such as your profile picture, email address or friends list,
and any information you have made public in connection with
that social media service. When you access the Website or
otherwise deal with WOGOM through social media services or
when you connect any Website to social media services, you
are authorizing WOGOM to collect, store, and use and retain
such information and content in accordance with this Privacy
Policy.
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Non-Personal Information: WOGOM may also collect information other
than Personal Information from you through the Website when you
visit and / or use the Website. Such information may be stored in
logs. This Non-Personal Information would not assist WOGOM to
identify you personally. This Non-Personal Information may include:
- Your geographic location.
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Details of Your telecom service provider or internet service
provider.
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The type of browser (Internet Explorer, Firefox, Opera, Google
Chrome etc.).
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The operating system of your system, device and the Website you last
visited before visiting theWebsite.
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The duration of your stay on the Website is also stored in the
session along with the date and time of your access, Non-Personal
Information is collected through various ways such through the use
of cookies. WOGOM may store temporary or permanent ‘cookies' on your
computer. You can erase or choose to block these cookies from your
computer. You can configure your computer's browser to alert you
when we attempt to send you a cookie with an option to accept or
refuse the cookie. If you have turned cookies off, you may be
prevented from using certain features of the Website.
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Advertisements: WOGOM may use third-party service providers to serve
ads on WOGOM’s behalf across the internet and sometimes on the
Website. They may collect Non-Personal Information about Your visits
to the Website, and Your interaction with our services on the
Website. Please do note that Personal Information and Non Personal
Information may be treated differently as per this Privacy Policy.
You hereby represent to WOGOM that:
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The Information you provide to WOGOM from time to time is and shall
be authentic, correct, current and updated and You have all the
rights, permissions and consents as may be required to provide such
Information to WOGOM.
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Your providing the Information to WOGOM and WOGOM’s consequent
storage, collection, usage, transfer, access or processing of the
same shall not be in violation of any third party agreement, laws,
charter documents, judgments, orders and decrees.
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WOGOM officers, partners, employees, contractors or agents shall not
be responsible for the authenticity of the Information that You or
any other user provide to WOGOM. You shall indemnify and hold
harmless WOGOM and itsofficers, partners, employees, contractors or
agents and any third party relying on the Information provided by
You in the event You are in breach of this Privacy Policy including
this provision and the immediately preceding provision above.
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Your Information will primarily be stored in electronic form however
certain data can also be stored in physical form. We may store,
collect, process and use your data in countries other than Republic
of India but under compliance with Applicable Laws (“Applicable
Laws” shall mean and include all applicable statutes, enactments,
acts of legislature or the Parliament, laws, ordinances, rules,
bye-laws, regulations, notifications, guidelines, policies,
directions, directives and orders of any governmental authority,
tribunal, board, court of India). We may enter into agreements with
third parties (in or outside of India) to store or process your
information or data. These third parties may have their own security
standards to safeguard your information or data and we will on
commercial reasonable basis require from such third parties to adopt
reasonable security standards to safeguard your information / data.
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Purpose for collecting, using, storing and processing your
Information WOGOM collects, uses, stores and processes your
Information for any purpose as may be permissible under Applicable
Laws (including where the Applicable Laws provide for such
collection, usage, storage or processes in accordance with the
consent of the user) connected with a function or activity of WOGOM
shall include the following:
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To facilitate your use of the Website or other services of
WOGOM.
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To respond to your inquiries or fulfill your requests for
information about the various products and services offered on
the Website.
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To provide you with information about products and services
available on the Website and to send you information, materials,
and offers from WOGOM.
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To send you important information regarding the Website, changes
in terms and conditions, user agreements, and policies and/or
other administrative information.
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To send you surveys and marketing communications that WOGOM
believes may be of interest to you.
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To personalize your experience on the Website by presenting
advertisements, products and offers tailored to your
preferences.
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To help you address your problems incurred on the Website
including addressing any technical problems.
- For proper administering of the Website.
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To conduct internal reviews and data analysis for the Website
(e.g., to determine the number of visitors to specific pages
within the Website).
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To improve the services, content and advertising on the Website.
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To provide value added services such as Single Sign On. Single
Sign On shall mean a session/user authentication process that
permits a user to enter his/her name or mobile number or e-mail
address or any combination thereof and password in order to
access multiple websites and applications.
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To facilitate various programmes and initiatives launched by
WOGOM or third party service providers and business associates.
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To analyze how our services are used, to measure the
effectiveness of advertisements, to facilitating payments.
- To conducting academic research and surveys.
- To protect the integrity of the Website.
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To respond to legal, judicial, quasi judicial process and
provide information to law enforcement agencies or in connection
with an investigation on matters related to public safety, as
permitted by law.
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To conduct analytical studies on various aspects including user
behavior, user preferences etc.
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To permit third parties who may need to contact users who have
bought products from the Website to facilitate installation,
service and any other product related support.
- To implement information security practices.
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To determine any security breaches, computer contaminant or
computer virus.
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To investigate, prevent, or take action regarding illegal
activities and suspected fraud.
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To undertake forensics of the concerned computer resource as a
part of investigation or internal audit.
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To trace computer resources or any person who may have
contravened, or is suspected of having or being likely to
contravene, any provision of law including the Information
Technology Act, 2000 that is likely to have an adverse impact on
the services provided on any Website or by WOGOM.
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To enable a potential buyer or investor to evaluate the business
of WOGOM. [Individually and collectively referred to as
("Purposes")] You hereby agree and acknowledge that the
Information so collected is for lawful purpose connected with a
function or activity of WOGOM or any person on their respective
behalf, and the collection of Information is necessary for the
Purposes.
Sharing and disclosure of Your Information:
You hereby unconditionally agree and permit that WOGOM may transfer,
share, disclose or part with all or any of your Information, within
and outside of the Republic of India to WOGOM itself and/or to third
party service providers / partners / banks and financial institutions
for one or more of the Purposes or as may be required by the
Applicable Laws. In such case we will contractually oblige the
receiving parties of the Information to ensure the same level of data
protection that is adhered to by WOGOM under the Applicable Laws.
You acknowledge and agree that, to the extent permissible under the
Applicable Laws, it is adequate that when WOGOM transfers your
Information to any other entity within or outside your country of
residence, WOGOM will place contractual obligations on the transferee
which will oblige the transferee to adhere to the provisions of this
Privacy Policy.
WOGOM may share statistical data and other details (other than Your
Personal Information) without your express or implied consent to
facilitates various programmes or initiatives launched by WOGOM, its
affiliates, agents, third party service providers, partners or banks &
financial institutions, from time to time. We may
transfer/disclose/share Information (other than Your Personal
Information) to those parties who support our business, such as
providing technical infrastructure services, analyzing how our
services are used, measuring the effectiveness of advertisements,
facilitating payments, or conducting academic research and surveys.
These affiliates and third party service providers shall adhere to
confidentiality obligations consistent with this Privacy Policy.
Notwithstanding the above, we may use other third parties such as a
credit/debit card processing company, payment gateway, pre-paid cards
etc. to enable you to make payments for availing services on WOGOM.
When you sign up for these services, you may have the ability to save
your card details for future reference and faster future payments. In
such case, we may share your relevant Personal Information as
necessary for the third parties to provide such services, including
your name, residence and email address. The processing of payments or
authorization is solely in accordance with these third parties
policies, terms and conditions and we are not in any manner
responsible or liable to you or any third party for any delay or
failure at their end in processing the payments.
WOGOM smay also share Personal Information if WOGOM sbelieve it is
necessary in order to investigate, prevent, or take action regarding
illegal activities, suspected fraud, situations involving potential
threats to the physical safety of any person, violations of various
terms and conditions or our policies.
We reserve the right to disclose your information when required to do
so by law or regulation, or under any legal obligation or order under
law or in response to a request from a law enforcement or governmental
agency or judicial, quasi-judicial or any other statutory or
constitutional authority or to establish or exercise our legal rights
or defend against legal claims.
You further agree that such disclosure, sharing and transfer of your
Personal Information and Non-Personal Information shall not cause any
wrongful loss to you or to any third party, or any wrongful gain to us
or to any third party.
Links to third party websites
Links to third-party advertisements, third-party websites or any third
party electronic communication service may be provided on the Website
which are operated by third parties and are not controlled by, or
affiliated to, or associated with, WOGOM unless expressly specified on
the Website.
WOGOM is not responsible for any form of transmission, whatsoever,
received by you from any third party website. Accordingly, WOGOM does
not make any representations concerning the privacy practices or
policies of such third parties or terms of use of such third party
websites, nor does WOGOM control or guarantee the accuracy, integrity,
or quality of the information, data, text, software, music, sound,
photographs, graphics, videos, messages or other materials available
on such third party websites. The inclusion or exclusion does not
imply any endorsement by WOGOM of the third party websites, the
website's provider, or the information on the website. The information
provided by you to such third party websites shall be governed in
accordance with the privacy policies of such third party websites and
it is recommended that you review the privacy policy of such third
party websites prior to using such websites.
Security & Retention
The security of your Personal Information is important to us. WOGOM
strives to ensure the security of Your Personal Information and to
protect Your Personal Information against unauthorized access or
unauthorized alteration, disclosure or destruction. For this purpose,
WOGOM adopts internal reviews of the data collection, storage and
processing practices and security measures, including appropriate
encryption and physical security measures to guard against
unauthorized access to systems where WOGOM stores Your Personal
Information. WOGOM shall adopt reasonable security practices and
procedures as mandated under Applicable Laws for the protection of
your Information. Provided that your right to claim damages shall be
limited to the right to claim only statutory damages under Information
Technology Act, 2000 and you hereby waive and release WOGOM from any
claim of damages under contract or under tort.
If you choose a payment gateway to complete any transaction on Website
then your credit card data may be stored in compliance with industry
standards/ recommended data security standard for security of
financial information such as the Payment Card Industry Data Security
Standard (PCI-DSS).
WOGOM may share your Information with third parties under a
confidentiality agreement which inter alia provides for that such
third parties not disclosing the Information further unless such
disclosure is for the Purpose. However, WOGOM is not responsible for
any breach of security or for any actions of any third parties that
receive Your Personal Information. WOGOM is not liable for any loss or
injury caused to You as a result of You providing Your Personal
Information to third party (including any third party websites, even
if links to such third party websites are provided on the Website).
Notwithstanding anything contained in this Policy or elsewhere, WOGOM
shall not be held responsible for any loss, damage or misuse of Your
Personal Information, if such loss, damage or misuse is attributable
to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the
reasonable control of WOGOM and shall include, without limitation,
sabotage, fire, flood, explosion, acts of God, civil commotion,
strikes or industrial action of any kind, riots, insurrection, war,
acts of government, computer hacking, unauthorized access to computer,
computer system or computer network,computer crashes, breach of
security and encryption (provided beyond reasonable control of WOGOM),
power or electricity failure or unavailability of adequate power or
electricity.
While we will endeavor to take all reasonable and appropriate steps to
keep secure any Personal Information which we hold about you and
prevent unauthorized access, you acknowledge that the internet or
computer networks are not fully secure and that we cannot provide any
absolute assurance regarding the security of your Personal
Information.
You agree that all Personal Information shall be retained till such
time required for the Purpose or required under Applicable Laws,
whichever is later. Non-Personal Information will be retained
indefinitely.
User discretion and opt out
You agree and acknowledge that you are providing your Information out
of your free will. You have an option not to provide or permit WOGOM
to collect your Personal Information or later on withdraw your consent
with respect to such Personal Information so provided herein by
sending an email to the grievance officer or such other electronic
address of WOGOM as may be notified to you. In such case, you should
neither visit any Website nor use any services provided by WOGOM nor
shall contact WOGOM.
You can add or update your Personal Information on regular basis.
Kindly note that WOGOM would retain your previous Personal Information
in its records.
Grievance Officer
If you find any discrepancies or have any grievances in relation to
the collection, storage, use, disclosure and transfer of Your Personal
Information under this Privacy Policy or any terms and conditions or
polices of WOGOM, please contact the following:
For WOGOM:
Mr. Nirav Patel, the designated grievance officer under Information
Technology Act, 2000 E-mail:info@wogom.co
The details of the grievance officer may be changed by us from time to
time by updating this Privacy Policy.
Business / Assets Sale or Transfers
WOGOM may sell, transfer or otherwise share some or all of its assets,
including Your Information in connection with a merger, acquisition,
reorganization or sale of assets or business or in the event of
bankruptcy. Should such a sale or transfer occur, WOGOM will
reasonably ensure that the Information you have provided and which we
have collected is stored and used by the transferee in a manner that
is consistent with this Privacy Policy. Any third party to which WOGOM
transfers or sells as aforesaid will have the right to continue to use
the Information that you provide to us or collected by us immediately
prior to such transfer or sale.
Further Acknowledgements
You hereby acknowledge and agree that this Privacy Policy:
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Is clear and easily accessible and provide statements of WOGOM
policies and practices with respective to the Information.
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Provides for the various types of personal or sensitive personal
data of information to be collected.
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Provides for the purposes of collection and usage of the
Information.
- provides for disclosure of Information.
- Provides for reasonable security practices and procedures.
For WOGOM’s European users
The European General Data Protection Regulation (“GDPR”) imposes
specific obligation on WOGOM with regard toitsrelationship with you.
This annexure is an integral part of the Privacy Policy in order to
demonstrate WOGOM’s compliance with the GDPR.
For purposes of this Privacy Policy, “GDPR” means Regulation (EU)
2016/679, the General Data Protection Regulation, together with any
addition implementing legislation, rules or regulations that are
issued by applicable supervisory authorities. Words and phrases in
this Privacy Policy shall, to the greatest extent possible, have the
meanings given to them in Article 4 of the GDPR. In particular: (a)
“Personal Data“ has the meaning to give it in Article 4(1) of the
GDPR: “any information relating to an identified or identifiable
natural person; an identifiable natural person is one who can be
identified, directly or indirectly, in particular by reference to an
identifier such as a name, an identification number, location data, an
online identifier or to one or more factors specific to the physical,
physiological, genetic, mental, economic, cultural or social identity
of that natural person,” but only to the extent such personal data
pertain residents of the European Economic Area (EEA) or are otherwise
subject to the GDPR. (b) “Personal Data Breach” has the meaning given
to it in Article 4(12) of the GDPR: “[any] breach of security leading
to the accidental or unlawful destruction, loss, alteration,
unauthorized disclosure of, or access to, personal data transmitted,
stored or otherwise processed.” (c) “Processing” has the meaning given
to it in Article 4(2) of the GDPR: “any operation or set of operations
which is performed on personal data or on sets of personal data,
whether or not by automated means, such as collection, recording,
organization, structuring, storage, adaptation or alteration,
retrieval, consultation, use, disclosure by transmission,
dissemination or otherwise making available, alignment or combination,
restriction, erasure or destruction;” (d) “Subprocessor” means any
processor as defined in Article 4(8) of the GDPR: “[any] natural or
legal person, public authority, agency or other body which processes
personal data” on behalf of the Processor (including any affiliate of
the Processor). (e) “Transfer” means to disclose or otherwise make
Personal Data available to a third party (including to any affiliate
or Subprocessor), either by physical movement of the Personal Data to
such third party or by enabling access to the Personal Data by other
means.
In accordance with GDPR Article 28(1), WOGOM represents that it has
implemented appropriate technical and organizational measures in such
a manner that its Processing of Personal Data will meet the
requirements of the GDPR and ensure the protection of the rights of
the data subjects.
In accordance with GDPR Article 28(2), WOGOM shall not engage any
Sub-processor without prior specific or general written authorization
of you. In the case of general written authorization, the WOGOM shall
inform you of any intended changes concerning the addition or
replacement of other Sub-processors and give you the opportunity to
object to such changes. WOGOMshall also comply with the requirements
for sub-processing as set forth in Article 28(4), namely that the data
protection obligations set forth herein such be imposed upon the
Sub-processor, so that WOGOM’s agreement with the Sub-processor
contains sufficient guarantees that the Processing will meet the
requirements of the GDPR.
In accordance with GDPR Article 28(3), the following terms are
incorporated in this Privacy Policy:
WOGOM shall only process the Personal Data only (i) as needed to
provide the services, (ii) in accordance with the specific
instructions that it has received from You, including with regard to
any transfers, and (iii) as needed to comply with applicable law (in
which case, WOGOM shall provide prior notice to You of such legal
requirement, unless that law prohibits this disclosure).
WOGOM shall ensure that persons authorized to process the Personal
Data have committed themselves to confidentiality or are under an
appropriate statutory obligation of confidentiality.
WOGOM shall take all security measures required by GDPR Article 32,
namely: (i) Taking into account the state of the art, the costs of
implementation and the nature, scope, context and purposes of
processing as well as the risk of varying likelihood and severity for
the rights and freedoms of natural persons, WOGOM shall implement
appropriate technical and organizational measures to ensure a level of
security appropriate to the risk, including inter alia as appropriate:
(a) the pseudonymisation and encryption of Personal Data; (b) the
ability to ensure the ongoing confidentiality, integrity, availability
and resilience of processing systems and services; (c) the ability to
restore the availability and access to Personal Data in a timely
manner in the event of a physical or technical incident; (d) a process
for regularly testing, assessing and evaluating the effectiveness of
technical and organizational measures for ensuring the security of the
processing. (ii) In assessing the appropriate level of security
account shall be taken in particular of the risks that are presented
by processing, in particular from accidental or unlawful destruction,
loss, alteration, unauthorized disclosure of, or access to Personal
Data transmitted, stored or otherwise processed. (iii)WOGOM shall take
steps to ensure that any natural person acting under the authority of
WOGOM who has access to Personal Data does not process them except on
instructions from you, unless he or she is required to do so by EEA
Member State law.
Taking into account the nature of the processing, WOGOM shall
reasonably assist you by appropriate technical and organizational
measures, insofar as this is possible, for the fulfilment of your
obligation to respond to requests for exercising the data subject's
rights.
Taking into account the nature of processing and the information
available to WOGOM, WOGOM shall comply with (and shall reasonably
assist Acme to comply with) the obligations regarding Personal Data
Breaches (as set forth in GDPR Articles 33 and 34), data protection
impact assessments (as set forth in GDPR Article 35), and prior
consultation (as set forth in GDPR Article 36).
At Your discretion, WOGOM shall delete or return all the Personal Data
to you after the end of the provision of services relating to
Processing, and delete existing copies unless applicable EEA member
state law requires storage of the Personal Data.
WOGOM shall provide you with all information necessary to demonstrate
compliance with the obligations laid down in the G
WOGOM shall immediately inform you if, in its opinion, an instruction
infringes the GDPR other Union or Member State data protection
provisions.
WOGOM shall not Transfer any Personal Data (and shall not permit its
Sub-processors to Transfer any Personal Data) without your prior
consent. WOGOM understands that you must approve and document that
adequate protection for the Personal Data will exist after the
Transfer, using contracts that provide sufficient guarantees (such as
standard contractual clauses) unless another legal basis for the
Transfer exists.
WOGOM shall promptly and thoroughly investigate all allegations of
unauthorized access to, use or disclosure of the Personal Data. WOGOM
will notify you without undue delay in the event of any Personal Data
Breach.
WOGOM shall maintain all records required by Article 30(2) of the
GDPR, and (to the extent they are applicable to WOGOM’s
activities).WOGOM shall make them available to you upon request.